Frequently Asked Questions

Find answers to the most common questions about our offices, solutions, and services

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What are the payment options?

We offer various payment methods for your convenience, including credit/debit cards, PayPal or bank transfer.

What is the price of the meeting room?

Prices start from €35 per hour for 4 person meeting room and €100 for 16-person boardroom.

What are the meeting rooms equipped with?

Our meeting rooms come equipped with TV, high-speed Wi-Fi, video conferencing capabilities.

What types of meeting rooms are available?

We offer a variety of rooms from small 2-person phone booth to 16-person board room.

What If I can not find the time that suits me?

Contact us by sending us your details through enquiry form and our sales representative will come back to you with some options.

Can I bring someone with me to the viewing?

Of course you can.

What should I expect during the viewing?

Expect a warm welcome and a personalised tour of the property. Our team will be there to answer any questions and provide insights, making sure you have all the information you need.

Can I reschedule or cancel my viewing?

Yes, life happens, and we understand! If you need to reschedule or cancel, just contact us directly or you the link from your viewing confirmation email.

What information do I need to provide when scheduling a viewing?

All we need are your name, contact details, and your preferred viewing time. This helps us confirm your appointment and ensure our Sales team will meet you on site.

Can I schedule a viewing over the phone?

Absolutely! We are happy to assist you over the phone. Just give us a call at +353 01 2343100, and our friendly team will help you find a convenient time for your viewing.

How do I schedule a viewing with Pembr?

Scheduling a viewing is quick and easy! Simply visit our website, find the property you are interested in, and click on the “Schedule a Viewing” button. Follow the prompts, choose your preferred date and time, and you are all set!

Can I use the virtual office address for my business registration?

Our prestigious addresses can be used for registering your business, making your company stand out and gain credibility.

How do I get started?

Simply fill up the enquiry form on the Virtual Offices page on our website, and our team will contact you and assist with the booking process.

How can a virtual office benefit my business?

With PEMBR's virtual office, you get a professional image without the high costs of a traditional office. You can enjoy the flexibility to work remotely, while still having access to essential business services.

What are the different packages available?

We offer three tailored packages to suit your business needs Bronze, Silver, Gold. Price is between €50-100 excluding VAT depending on the package.

What is a Virtual Office with Pembr?

A virtual office with PEMBR offers you a prestigious business address, professional mail handling, and the flexibility to work from anywhere.

What do I do to raise an issue?

To ensure your issue is handled efficiently, please refer to the appropriate department: 1. For building maintenance matters, please contact the Facilities Department 2. For IT-related issues, reach out to the IT Department 3. If you're unsure where to report your issue, kindly speak with the receptionist, who will direct it to the appropriate department

Do you offer mail handling or business address services?

Yes, we provide both mail handling and business address services as part of our offerings to all clients.

Do you provide phone line?

No, we no longer provide phone lines for in-house clients. However, if you require one, our IT team will be happy to guide you on how to set it up.

Can I have my company logo displayed outside and what is the cost associated with it?

Yes, you can. The coast is €100 + VAT once off.

How often are offices/communal areas cleaned?

Our offices are cleaned daily from Monday to Friday at the end of each working day.

Do you have any car parking on-site?

Yes, car parking is available at selected locations. Pricing is based on the location and the number of spaces required. For further information, please get in touch with our sales team.

What are the opening hours?

Most of our buildings are open 24/7 and our Receptions are open Monday to Friday from 8.30 to 5 pm.

Is there staff/reception on site?

Not all buildings have a front reception. However, each building is assigned a designated receptionist who will assist you and manage the building.

Can I hang picture/TV on the wall?

Yes, please check with our facilities team before hanging items on the wall of your office.

Can bigger changes to office layout be accommodated?

Yes, larger changes can be made, but they must be communicated and approved in advance. Please note that depending on the nature of the changes, additional charges may apply.

Can I bring my own furniture?

Yes, please arrange this through our facility team prior to moving in.

What is included in the monthly price?

Our all-inclusive monthly price covers high speed internet, office setup, meeting room access, reception services, facility maintenance, cleaning, and complimentary coffee and tea. Additional charges apply for car parking, building signage with your company logo, and printing/scanning services.

Is there a minimum term for signing the contract?

The standard minimum term is 12 months; however, we are open to shorter terms depending on the specific office space and circumstances.

Do I pay any set up fees?

There are no setup fees, unless previously agreed upon for major changes to the office setup

Is internet included?

Yes, internet is included in the monthly fee. Each client is set up with the private V-Lan and Wi-Fi Password. Wired option is also available.

Do I have to pay deposit and how much is it?

Yes, we required one month deposit on signing Licence Agreement. The monthly deposit is an equivalent of your monthly office fee agreed in the Licence Agreement.

How much do I pay for the use of meeting room?

You do not pay as this is a part of your monthly fee. Each client is being given an allocation of hours calculated on the space they are renting (based on the fair usage Policy).

How can I book a meeting room?

You can reserve meeting rooms through our website, mobile app, or by contacting your receptionist. Access to the Pembr booking system is granted upon becoming a client.

What is the notice period?

We require a 60-day notice period, unless otherwise agreed upon in advance.

Can we scale up or down within the Pembr portfolio?

Yes, we assist clients in scaling up or down within our portfolio. Once we understand your future needs, we work closely with clients to offer alternative solutions.

Are the offices furnished?

Yes, each office is set up with office desks, chairs, pedestals and filing cabinet.

Let’s Find Your Perfect Workspace.

Schedule a viewing or drop us a line.