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Privacy and Policy

Pembr (Pembroke Hall Limited) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website www.pembr.ie, contact us, or engage with our services.

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1. Who We Are

“Pembr” refers to Pembroke Hall Limited, registered at 38/39 Fitzwilliam Square West, Dublin 2,D02 NX53 Ireland. We are the data controller under the EU General Data Protection Regulation 2016/679 (GDPR) and the Data Protection Act 2018.

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For any queries about this policy, you can reach us at:
Email : enquiries@pembr.ie

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2. What This Policy Covers

This policy applies to:

  • Personal information collected via our website
  • Data shared through communication with us (e.g. emails, forms, phone)
  • Information processed when providing legal or consulting services

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3. Information We Collect

We collect personal data in the following ways:

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Information You Provide Directly
  • Name, address, email, mobile and company name
  • Any additional information you choose to provide

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Information Collected Automatically

When you visit our website, we collect:

  • IP address
  • Browser type and version
  • Pages visited and referring sites
  • Device type and operating system

This includes data collected through cookies. See our Cookie Policy for full details.

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4. How We Use Your Information

We process your data to:

  • Provide flexible office services
  • Respond to enquiries
  • Manage our relationship with you
  • Send you newsletters, updates or invitations (only with your consent or legitimate interest)
  • Comply with legal obligations (e.g. anti-money laundering, tax regulations)
  • Improve our website and services
  • Maintain internal records and audit trails

We rely on the following legal bases under GDPR:

  • Consent
  • Contractual necessity
  • Legal obligation
  • Legitimate interest

5. Marketing Communications

We may send professional or business-related marketing to your email. You can opt out at any time using the unsubscribe link in any communication or by contacting us at marketing@pembr.ie.

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We will never send marketing without a lawful basis, and you can withdraw consent at any time.

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6. Disclosure of Your Data

We may share your data with:

  • Our advisors, auditors, insurers, or legal representatives
  • Service providers (e.g. email, newsletter or IT support)
  • Regulatory authorities or law enforcement (where legally required)
  • Our practice management and communication systems (only for service delivery)
  • Examiners or compliance auditors under professional obligations

We never sell or rent your personal data.

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7. International Transfers

Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or transfers to countries with adequacy decisions.

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8. Security of Your Data

We implement appropriate technical and organisational measures, including:

  • Hosting on ISO/IEC 27018-certified Microsoft Azure servers (located in Ireland)
  • Secure email and document systems
  • Restricted access to client files
    However, transmission of data over the internet is never 100% secure. You use our website at your own risk.

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9. Retention of Data

We retain your personal data only as long as necessary to:

  • Fulfil the purposes we collected it for
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce our agreements

Retention periods vary depending on the nature of the data and the legal context.

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10. Your Data Protection Rights

Under GDPR, you have the following rights (subject to conditions and exemptions):

  • Access – Request a copy of your personal data.
  • Rectification – Request correction of inaccurate or incomplete data.
  • Erasure – Request deletion ("right to be forgotten").
  • Restriction – Request limits on processing of your data.
  • Objection – Object to processing based on legitimate interests.
  • Portability – Request transfer of your data to you or a third party.

To exercise any of your rights, contact enquiries@pembr.ie

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Data Protection Commission (Ireland):
📍 https://www.dataprotection.ie

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11. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website functionality, understand usage, and improve your experience.

You can manage your preferences or withdraw consent at any time via our cookie banner or Cookie Policy.

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12. Changes to This Policy

We may update this Privacy Policy occasionally. The most recent version will always be posted on our website, and we will notify you of significant changes where legally required.